Ninetynine Restaurant and Pub was established in 1952 and has been headquartered in Woburn,Massachusetts, United States. A guest experience survey has been also created by them at www.My99experience.com. So if a person have recently visited to Ninety nine Restaurant and Pub then he/ she should participate in the survey so as to get rewarded.
The Survey can be completed online at www.My99experience.com and it has been designed in such away that it is gathering all the important information together regarding restaurant. In the survey basically a participant is simply required to ratethe services provided to them and have to comment on the food products offeredto them. 99 guest experience
My99experience survey is helping the company to know that what their customers dislikes about them and what changes they are required tobring.
my99experience.com Survey Methods
Thereis only one method available for the customers through which they can complete 99 guest experience survey and that is the online method by visiting to www.My99experience.com. Here the user is simply required to enter the Survey code and answer certain questions after which he/ she will receive a validation code, which can be redeemed by the user in their next visit to Ninety nine Restaurant and Pub.
Types of questions asked:
The user will be asked following types of questions:
- Overall experience of visiting the outlet.
- Cleanliness of the restaurant.
- Taste of the food, price and quantity of the food.
- Behaviour of staff members towards them.
- Speed of service.
Rules For My99experience Survey :
- The survey is available to only those people who are legal residents of United States of America, United Kingdom, and Canada.
- For participating in My99experience.com survey it is mandatory for a person to make a purchase and receive a purchase receipt from Ninety nine Restaurantand Pub.
- There’s also an age restriction, for participating in the survey the user must be of 13 or above. Below 13 are not eligible forparticipating in the survey.
- my99experience survey must be taken within one week ofgetting the purchase receipt printed.
- The person who is working as an employee, subsidiary etc. Orany other person who is related to the company is not allowed for participating in the survey and also the immediate family members of these people are not eligible.
- A single user can take only five My99experience.com surveys in one month.
- The reward that is the validation code cannot be sell or transmitted to others.
- One survey can be taken from a single purchase receipt of 99 restaurant.
Requirements To Complete My 99 experience :
Following are the things which must be present with the person while participating in 99 guest experience survey:
- The first and important thing is an electronic device, which can be a computer or a laptop.
- After that now the user is required to connect the device with a good or stable internet connection so that he/ she can get access on the website.
- Next thing required is the purchase receipt from Ninety nine Restaurant and Pub which must contain invitation for the survey. Purchase receipt helps in getting started with My99experience.com survey.
- Lastly the participant must be able to read and understand English language as the survey is not available in other languages.
Steps involved In 99 Guest Experience Survey:
Completion of survey will take only 5 minutes of the participant but he/ she is required to follow the following steps:
- Firstly open the default browser of device and visit to the official website of survey at www.My99experience.com via internet connection.
- Here on the page now the user is required to enter the 16 digit serial code, this code will be present on the purchase receipt of Ninety nine Restaurant and Pub.
- After that enter the server name and this will be also present on the purchase receipt.
- Now a page consisting of 10-15 questions will appear on thescreen, where the user is required to rate their services honestly.
- After that if the participant is having any suggestions or feedbacks, then he/ she can provide them also there.
- And lastly click on the “Finish” button for submitting My99experience feedback.
- Now the user will receive a validation code which is requiredto be noted down. This validation code can be redeemed for getting a specialoffer in the next visit to outlet.
How to redeem the validation code?
Itis so simple for redeeming the validation code, the user is just required to note down this validation code at the back of his/ her purchase receipt from Ninety nine Restaurant and Pub. After that, on next visit to the outlet take this receipt and show it to the staff representative. And lastly he/ she willbe provided with an amazing offer.
Advantages of my99experiencesurvey :
The survey is beneficial for both that is for the company and for the customers as well:
- Customers are getting a chance to speak out their minds and to provide their suggestions. In return of which they are getting a validation code for special offers.
- The company is getting to know that where they are required to increase or decrease themselves. By listening to their customers they are meeting to the customer standards, which is increasing their good will also.
If the customer is facing any trouble or issues regarding the products andservices or regarding the survey then he/ she can immediately contact to the customer support team by:
- Simply calling them directly at (781) 933-8999.
- Visiting them at 14 Gill St, Wohburn, MA 01801, USA.
My99experience.com survey have been created to know that what thoughts are customers having towards the company, doesn’t matters positive or negative.And in return the survey is providing customers a validation code that can be redeemed for getting special offers at next visit. So it becomes mandatory forthe customers to participate in My99experience survey so as to get rewarded. 99 guestexperience survey is basically communicating to the company what their customers expects from them. Ninety nine Restaurant and Pub are workingaccording to their customers and that’s why they have achieved so much.